Many people wonder how to block the MTN SIM card once they have it stolen and it is quite important. Almost immediately action stops intrusion into your calls, messages or any other data. In this guide, we are going to show you the steps to block your MTN SIM card and secure your details.
Step 1: Call MTN Customer Support
The quickest method of barring any misuse of your MTN SIM card is by calling up their customer care services. You can attach an MTN line and dial *180#, or use other network systems and call +2348031000180. Describe the events and ask for the block of your SIM.
Step 2: Go to the MTN service center
Blocking of the MTN SIM card can also be supplemented by going to the nearest MTN service Center. Present evidence of identity with like the national ID or any; other original valid documents. The staff will assist in blocking the SIM card and give new SIM card.
Step 3: Use the MyMTN App
Another means of sorting assuming that your SIM card was stolen using the MyMTN app is to change the sim lock. An account holder simply copies that description into the field provided without extra details. There is absolutely no need to rush to the installation of the application on your phone.
Step 4: Send a Message via MTN Social Media
Support for a SIM card is also available on MTN’s social accounts for instance needs support if its sim is stolen. Simply go and direct message MTN Twitter or Facebook telling them you want to block the sim cause it’s been lost explaining the circumstances. After getting some information from you they will block your sim after verification.
Step 5: SIM Swap for Replacement
Should you wish to change your MTN SIM card, after blocking it, you can order for a SIM swap so that you can recuperate your telephone number. It’s easy to obtain a SIM card with your old number at any MTN counter or authorized dealer by showing them personal identification.
Step 6: Secure Your Mobile Accounts
Always try to ensure that mobile SIM cards issued to you especially the MTN one have been blocked before reactivating any online accounts. Changing passwords and taking steps further such as 2FA is advisable.
Step 7 - Take Action To Protect The Future From Such Incidents
When your phone is stolen, blocking your MTN SIM card is necessary. However, preventing such losses is even more effective. Ensure your phone is protected, use a complex password, and install a tracking app so that in case the phone is lost, it can be located.
In this way, you will also understand what measures to take in order to block your MTN SIM card and protect the sensitive information when the phone is lost. Respond at once in order to remain secure from unwanted situations that may arise as a result of someone else using your SIM card.